Driver Assessor Training Programme
Duration: 2 Days (7 hours per day)
Audience: Experienced driver tasked with conducting internal driver assessments.
Objective:
To provide the participant with the knowledge, structure, and practical experience required to become competent internal Driver Assessor. The course develops both technical assessment skills and the coaching techniques necessary to improve driver performance, safety, and compliance.

Day 1 – Foundations & Knowledge Building
Morning Session
• Introduction to Driver Assessments
o Purpose and value: compliance, insurance, safety culture.
o Role of an internal Driver Assessor.
o Legal responsibilities and company standards.
• Preparation & Planning
o Planning effective assessments (route design, environment, timings).
o Assessment paperwork – scoring sheets, checklists, and compliance records.
o Pre-drive checks and vehicle condition.
Afternoon Session
• Observation & Assessment Techniques
o Key driving behaviours to monitor (road safety, hazard perception, vehicle control, compliance with Highway Code).
o Use of structured scoring systems and observation tools.
o Professional standards – fairness, objectivity, and consistency.
• Case Studies
o Reviewing sample assessments.
o Identifying strengths, risks, and coaching opportunities.

Day 2 – Practical Application & Coaching Skills
Morning Session
• Practical Driving Assessments
o Conducting a live on-road driver assessment.
o Observation practice: spotting positive behaviours and risks.
o Recording and scoring performance accurately.
• Feedback & Coaching
o Principles of constructive feedback.
o Coaching vs. instructing – encouraging driver self-reflection.
o Setting SMART improvement goals.
Afternoon Session
• Practical Exercise: Delivering Feedback
o Role play: conducting post-assessment debriefs.
o Managing challenging conversations.
o Action planning for driver development.
• Reporting & Follow-Up
o Completing assessment reports.
o Using results to track trends and support ongoing compliance.
o Integrating assessments into wider H&S and transport systems.
• Final Review & Sign-Off
o Knowledge check (quiz or short written assessment).
o Individual feedback from trainer.
o Certification of completion.

Benefits
By the end of the course, participants will be able to:
• Confidently plan and deliver structured driver assessments.
• Use proven techniques for observation, scoring, and reporting.
• Deliver effective coaching and feedback to improve driver performance.
• Support compliance, insurance requirements, and organisational safety culture.
• Act as an internal point of contact for driver assessment and development.